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Frequently Asked Questions

Some of the questions about carpet cleaning we are asked on a regular basis.

 

Q: How are you different to other carpet cleaning companies?

A: We will always take the time, care, and put in maximum effort to leave your carpet as clean and fresh as possible. If you have tried others and been disappointed then give us a call, once you see how we work you will know that your carpets could not be cleaned better by anyone else.

Q: Can you remove this certain stain?

A: It depends on many factors as to the successful removal of stains from carpet, not just the type of spillage, also the carpet fibre type and how long the spill has been on the carpet. For advice on specific stains we should visit you to assess the carpet.

Q: Do I have to move any furniture?

A: Any large items of furniture such as wardrobes, side-boards etc should be removed if you wish the carpet underneath it to be cleaned. If not, then they can remain in place and we will clean around/under it to the best of our ability. It is advisable to remove as many items as you can before the technician arrives, as this will help us to provide a streamlined service for you. If you can’t move furniture for any reason, then smaller items such as chairs, tables and sofas can be moved to one side by us and re- positioned after cleaning.

Q: How much do you charge?

A: A number of factors are involved in pricing cleaning, room size, carpet condition and access are all taken into account. If you give us a call or email we can give you an estimate as to costs based on room type and size, however this is not a quotation and may be subject to change on inspection of carpet.
For a full and exact quotation we can visit your home to conduct a free, no obligation, carpet examination.

If you have any other questions please contact us.

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